Fort Leavenworth Frontier Heritage Communities

Fort Leavenworth Frontier Heritage Communities would like to share a few safety tips to help keep everyone’s summer a safe and enjoyable one.

Be mindful when driving through housing areas and remember that children are at play.

Wading pools 8 feet in diameter or smaller and holding less than 18 inches of water are allowed within fenced areas. Children must be supervised by an adult at all times while using the pool. Pools must be emptied and stored after each use. Hot tubs are not permitted.

Trampolines that are in good working order and equipped with a safety net are permitted in fenced rear yard areas only. Adult supervision is required when trampolines are in use. Remember to secure trampolines during high winds or storms.

Lawn furnishings are allowed, but it is important that they be stored on scheduled mowing days. Patio furniture must be located on the front porch or in the backyard and should be properly assembled and maintained for safety and appearance.

Barbecue grills and firepits must be at least 15 feet away from the home when in use.

Playground equipment must be in the backyard or side yard if no backyard exists. Residents are responsible for the supervision, safety and maintenance of the equipment. Written permission must be obtained from the FLFHC office to place large playground equipment outside a fenced yard. Upon move-out, residents are responsible for any lawn damage caused by the equipment.

Tree houses and tree swings are not permitted, even in common areas.

Portable basketball backboards are permitted beside driveways and must not block access to trash collection or mowing. Backboards are not permitted in common area parking lots and cannot be within 10 feet of the street or in cul-de-sacs.

Recreational vehicles, boat trailers, trailers and commercial trucks with exposed storage racks, more than four wheels or exceeding a Gross Combination Weight Rating of 12,000 pounds cannot be parked in the housing areas for extended periods.

Recreational vehicle storage space can be leased on post from the Directorate of Family and Morale, Welfare and Recreation through Trails West Golf Course at 306 Cody Road. For more information regarding vehicle storage, call (913) 651-7176.

RVs and trailers can be parked at a housing unit for up to three days for cleaning, loading or unloading. Residents who require longer parking must notify and receive written permission from the FLFHC Management Office.

For more information about summer policies and outdoor play equipment, see the Resident Guidelines and Community Handbook or contact the FLFHC office at (913) 682-6300.

Resident portal

FLFHC’s new Active Building resident portal at https://frontierheritagecommunities.activebuilding.com offers a way to submit routine maintenance work orders, track the status of service orders, receive community updates and announcements, and join groups with other FLFHC residents.

Residents can register at frontierheritagecommunities.activebuilding.com or contact the Community Management Office at (913) 682-6300.

When residents submit routine work orders through the new resident portal, a customer service representative will call the resident the following business day to schedule an appointment. Residents are asked to leave a good daytime contact number.

For emergency and urgent issues that arise, residents should immediately call the FLFHC Maintenance Office at (913) 682-6300 — even on holidays and weekends.

Back-to-school contest

Stop by the office at 220 Hancock Ave. starting July 15 to enter your child for a chance to win a back-to-school backpack filled with all kinds of goodies. All entries must be received by Aug. 2. Two winners will be announced.

Yard of the Month

FLFHC representatives will patrol villages each month through October in search of three yards that will be named “Yard of the Month” during the third week of each month. Winners will receive a $25 gift card and a Yard of the Month certificate as well as recognition in the FLFHC newsletter and on Facebook. Winners are chosen based on the use of color, ornaments and plants in their front yard and porch.

Village of the Month

Housing village mayors now have the opportunity to leave their mark and help promote their village to greatness. 

One of those ways is by encouraging residents to keep lawns and common areas clean and orderly. Photos of a village’s progress can be e-mailed to fhc@tmo.com and shared on FLFHC’s Facebook page. The village with the most improvement each month will have the opportunity to win $50 cash to use toward village activities in addition to the $200 village funds already provided each year. There is no limit to how many times a village can win.

Utilities tip

To reduce the load on air conditioning, run the bathroom exhaust fan during and 15 minutes after showers and baths during the summer while the air conditioning is operating.

Watch for more announcements on Facebook, followed by a One-Call Now e-mail message with event details, and don’t forget to follow FLFHC on Twitter. Visit the FLFHC website at www.ftleavenworthfamilyhousing.com for downloadable forms and other useful information.

Resident survey

Service members and families who reside in privatized housing are encouraged to provide feedback on the draft Department of Defense resident bill of rights through the online survey that was sent to them via e-mail. The survey was sent out in mid-June and will close July 15.

If residents have questions or need technical support, or if no member of their household received an e-mail with a survey link, they can contact CEL & Associates Inc. by e-mail at: BillofRightsFeedback@celassociates.com. Residents are asked to identify their installation and provide their street address on any e-mails.

Feedback on the draft bill of rights must be provided through the survey, not to this e-mail address.